At Koyn, we understand that sometimes you may need assistance or have questions. Our dedicated support team is here to help you every step of the way. Here's a comprehensive guide on how to contact our Support team for any queries or concerns you might have:

1. Live Chat:

The quickest way to get in touch with our Support team is through our user-friendly app.

Navigate to the Support section within the app, where you can chat with a customer

representative in real-time. Describe your issue or question, and our team will respond

promptly to assist you.

2. Email Support:

You can also reach out to us via email. Send your inquiries to

[email protected], making sure to provide detailed information about your concern.

Our support agents will review your email and respond as soon as possible.

3. Social Media Platforms:

Stay connected with us on social media platforms such as Twitter and Instagram @usekoyn. You can send us a direct message outlining your issue, and our social media support team will guide you through the resolution process.

4. Knowledge Base and FAQs:

Before reaching out to support, consider exploring our Knowledge Base and Frequently

Asked Questions (FAQs) section. These resources cover a wide range of topics and might provide you with instant answers to common queries. Visit our website and click on the 'Help' tab to access these valuable resources.

At Koyn, we are committed to providing exceptional customer support to ensure your experience with our platform is smooth and stress-free. Don't hesitate to reach out whenever you need assistance.