All Collections
How To Verify My Identity (Tier 2)
How To Verify My Identity (Tier 2)

Step-by-step guide to unlock Tier 2 limit

Updated over a week ago

To improve your experience and increase your transaction limits, we offer Tier 2 verification, allowing you to enjoy increased flexibility and convenience on our platform. Here's a quick guide on how to verify your identity for Tier 2:

Step 1: Log In to Your Koyn Account

Start by logging into your Koyn account using your credentials. If you haven't created an account yet, you can do so by downloading the Koyn app.

Step 2: Navigate to Account Settings

Once logged in, locate the "Account Settings" section within your dashboard and click on account verification. This is where you can manage your account verification and limits.

Step 3: Select Tier 2 Verification

Within the Account Verification Settings, you'll find an option for verification levels. Choose "Tier 2 Verification" to initiate the process.

Step 4: Provide Your Information

To complete Tier 2 verification, we require a selfie and either your National ID or BVN (Bank Verification Number). Ensure that your selfie is clear and well-lit and that your identification document is valid.

Step 5: Submit Your Documents

Upload your selfie, National ID or your BVN. Double-check the details to ensure accuracy before submitting.

Step 6: Verification Process

Once you've submitted your documents, our dedicated team will review the information provided. We strive to process verifications promptly, but please allow a short processing time as our team ensures the accuracy and security of your details.

Step 7: Enjoy Tier 2 Benefits

Upon successful verification, you'll enjoy the benefits of Tier 2 status, including an increased withdrawal limit of ₦5,000,000 every 24 hours. This enhanced limit provides you with greater flexibility for your transactions while maintaining the highest levels of security.

We're here to assist you every step of the way. If you encounter any issues or have questions during the verification process, our support team is available around the clock to provide assistance.

Thank you for your trust in Koyn. Your security and satisfaction are our top priorities, and we're thrilled to have you as part of our community.

Did this answer your question?